Help for you and your pet.
Every consultation works on veterinary referral so that medical issues can be rules out. I carry out real-time video consultations across the UK, with a recording to keep. A written behaviour plan, with on-going support.
- For dogs, cats and parrots
- Working alongside your vet
- A written plan you keep
- Follow-up support included
A plan written around your pet
Everything you need, in one consultation.
Video Consultation with Full Support
3 hours of expert advice
- 2 hour consultation
- 1 hour follow-up
There is nothing to pay until I have read your questionnaire.
ABTC Registered & Accredited Clinical Animal BehaviouristRecognised by all major pet insurers
The consultation
- Online video consultation with recording
- Immediate help & advice
- Analysis of real-time observations & recordings (throughout the 6 week support period)
Your plan
- Comprehensive and detailed behaviour modification action plan
- Training strategies & step-by-step guides with the option to work with an associate registered trainer (additional fees payable to the trainer will apply)
- Liaising with your vet
Support afterwards
- One hour follow-up video call (can be split), to be used within 6 months
- 6 follow-up emails over 8 weeks
Before you begin
Starting a questionnaire with me is not a promise that I can take on your case. It may be that my diary is simply full. If so, and only with your permission, I will happily pass you to a qualified behaviourist I know and trust. Either way, I will always come back to you so you know where you stand.
A clear path, led at every step.
From first enquiry to your behaviour plan and follow-up, you always know exactly what happens next.
Questionnaire
Start online and tell me about your pet at your own pace. It saves as you go.
I read it myself
I read every questionnaire personally and let you know whether I can help. There is nothing to pay at this point.
Permission from your vet
I send the form for you to get your vet to sign and return. You then choose a date and pay to confirm it.
Consultation
A recorded video session in which I take a full history, analyse behaviours and give you immediate advice.
Behaviour plan
Afterwards I send you guides and handouts, a comprehensive report with an action plan and, where necessary, videos of training techniques and/or referral to an associate trainer.
Follow-up
Ongoing support to keep you and your pet on track.
Why the vet referral matters
Some behaviour changes have a medical cause, so anything physical is ruled out first. I am bound by the APBC to get written permission from your veterinary surgeon before the consultation. I will send you a referral form for them to complete. It is easier if they scan it in to an email as this saves time. In all cases I provide your veterinary surgeon with an overview of my findings so they are kept in the loop.
Before you book.
Here are the most frequently asked questions. If yours is not here, just ask.
What problems can you help with?
With over 40 years of veterinary nursing experience and two decades as a clinical animal behaviourist, I offer expert, science-based guidance to resolve issues such as aggression, fear and anxiety, house soiling, compulsive behaviours and conflicts between cats in the same home.
Which animals do you work with?
Mostly dogs and cats, and occasionally parrots too. Cats are a particular interest of mine. I can help with other companion animals too.
What methods do you use?
I am very proud to state that I only use science-led and positive reinforcement methods. Because of my combined practical and theoretical experience I am well placed to understand the basis for most problem behaviours.
How long will it take to see results?
Please be aware that changing a well-established behaviour takes time and commitment. I will provide you with my professional help and advice but the success of the programme is dependent on you following my recommendations and, to a certain extent, upon how deep rooted the behaviour problem is.
What if my case is complex?
For complex behaviours it may be necessary to arrange further follow-up consultations. For dogs, training sessions with me and/or support from one of my associate trainers can be arranged. Prices vary depending on time and location but details can be given on request. In some cases, veterinary medication may be required and I can liaise with your vet or a veterinary specialist who can prescribe a targeted treatment.
Can you visit my home?
I have very limited availability for home visits. Please get in touch to discuss your requirements and details of prices.
Can I claim on my pet insurance?
I am a member of the ABTC & APBC, recognised by the leading pet insurance companies. Most policies cover behaviour, but it is worth enquiring with your insurer beforehand. I will provide you with a receipt to claim back my fees (less your excess). Please note that I cannot make a direct claim on your behalf.
Not sure where to start?
Tell me a little about your pet and the difficulties you are having, and I'll let you know whether I can help.
Caroline
Get in touch